Every browser visit, aka a hit, downloading an html page, an image, a CGI script or any other document from a web site generates an entry in the access log of the web server hosting the site. Among other things, an access log entry contains the IP address (e.g. 152.163.213.16) or the hostname (e.g. ww-tj43.proxy.aol.com) of the visiting browser, the filename of the document downloaded and the number of bytes of network traffic generated by the visit (equal to the size of the document).

We email a nightly consolidated report to webmaster@your_domain.com (unless specifically requested otherwise) that shows the number of hits and the total amount of network traffic as a result of visits to your web site during the course of the previous day. At the end of every calendar month, the daily network traffic usage is added up and reported as the monthly usage. If the monthly network traffic for a web site exceeds the allocation for the service subscribed, for example 1500 Mbytes for the Web Publishing Package and 2000 Mbytes for the Gold Web Server Package, the additional traffic usage is billed to your account.

The nighly consolidated report also includes one or both of the following two options. By default, a new account is given the first email log option unless you request support@sharedhosting.net to change it. There is no extra charge for the nighly report or to subscribe to the following options:

Access Log reporting options
• email log option: This option reports every hit to the site in the nightly email using the format:

  Time                      Visiting Site    Traffic Document Visited
  -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
  0:05:21                  147.26.250.29       2319 /artists/index.html
  
  

  If your site gets more than a few hundreds hits a day, you will receive large emails and may prefer to request us to configure the next option that gives you control to analyze the log programmatically using a software package of your choice.
  We reserve the right to issue only raw logs in the case that email logs get too large to send via email.

• raw log option: This option simply appends the raw log produced by the HTTP server to a file in your home directory. You may download the file using ftp from time to time and analyze it with any of the several freely and commercially available log analysis packages. The file is accessible under Netscape as: ftp://username@ftp.sharedhosting.net/export/home/username/public_html/access_log, substituting username with the username (login) you use to maintain the site on our network.

  Please note that if you request this option, it is your responsibility to download and delete this growing file from time to time so as to not incur disk usage charges. It is also your responsibility to ensure file permissions on this file do not allow anyone except you to read the file, whether other users at Indus Hosting with local access to the filesystem or external visitors over the Web.

  The format of the raw log is in the NCSA format.

If you have subscribed to the Gold Web Server Package, and are hosting on the UNIX platform, we will also send you a weekly comprehensive report on the access log in the html format as part of the service. You may subscribe to receiving such a report as an add-on option with the Web Publishing Package by requesting support@sharedhosting.net and paying a $25/month additional fee.

You also have access to the live raw log for your site. For this you must be familiar with UNIX, specifically commands such as ls -l and tail -f. The raw log is under a file named /wwwN/your_domain.com/logs/access_log, where you can find the value of N by tracing the symbolic link for public_html in your home directory. Every Sunday night, the live logs under /wwwN/your_domain.com/logs are rotated into file names suffixed with .bak in the same directory. This overwrites the previous week's .bak files.
PLEASE NOTE: Live raw logs are different from the raw log option mentioned above. Live raw logs are NOT available with NT/FrontPage accounts.

If you have subscribed to the Gold Web Server Package and your account is hosted on NT/FrontPage you have the option of getting WebTrends Log Analysis. We do not currently offer WebTrends for Gold unix accounts. WebTrends Log Analysis will give you detailed reports of who's accessing your site the most, what's being accessed the most, graphs and pie charts of traffic, and much more. The WebTrends Log Analysis reports cover a one week span and are generated every Monday.

If you already have WebTrends Log Analysis, you can access it with your web browser by entering http://www.yourdomain.com/reports/ as the URL. It will prompt you for your username and password. The username is the same one that you use for FrontPage or FTP to your website. We do not archive the reports, so when they are updated (Every Monday morning by noon PST), the prior week's are replaced.